We now buy carbon offsets for everything we ship!
When choosing your shipping options please be aware that the estimated shipping time refers to time "in transit" only. We try to get orders out as quickly as possible, but some orders take longer to process than others. For instance Priority Mail 2-3 days, means once the order is in the hands of the carrier (USPS) it will normally take 2-3 days to get to you. But there are many steps in processing your order before it goes to the carrier. Please let us know if there is a reason that you need to get your order by a certain date and we will do out best to accommodate you.
If you order something that needs to be back-ordered, or made to order (*see below), we may ship whatever is in stock (when reasonable to do so) and the rest a.s.a.p. We try to ship orders complete whenever possible to keep our shipping costs down, which in turn helps to keep prices down. Exchanges will be shipped at the buyers expense unless
the exchange was made necessary because of damaged or flawed merchandise, or the wrong item, size, color, etc. was shipped. The most reasonable shipping method will be used.
If you need to return an item because it was flawed, damaged or the wrong item was sent, etc., we will reimburse you for the expense of returning the item, but only if either USPS Priority Mail is used for items 13 ounces and above, or for USPS First Class postage for smaller items. We do not reimburse for Express Mail, FedEX or UPS.
In my experience, the best choice in shipping options for your order is USPS Priority Mail. This has been proven to be the most cost effective (for most orders) and reliable method. Please don’t believe what you hear on television sitcoms about the postal service (all your bills manage to arrive on time afterall, don’t they?) Packages usually arrive in 2-3 days, or 4-6 days in the busier season. The closer it is to Christmas, the longer shipping takes by any method. UPS 3 day select can take longer than USPS Priority because they don’t deliver on Saturdays. Overnight and 2 day guaranteed is not guaranteed to every town. UPS does not deliver to p.o. boxes.
If you choose UPS or USPS Priority Mail, the bulk of your shipment will be sent by the method you choose. If there is a small back-ordered item(s) we may opt to ship it by US First Class in an envelope that will fit into a mail box. This is part of our effort to keep shipping costs down.
*Certain items, The Drawstring Stretch Pants, the Drawstring Skirt, and the Drawstring Shorts are made as ordered. It usually takes a few of days to have them ready, longer if they need to be dyed. Take this into account when ordering.
Customers are responsible for any customs charged fees for international orders.
See more info about US Postal Services:
First Class Mail: www.usps.com/send/waystosendmail/senditwithintheus/firstclassmail.htm
Priority Mail: www.usps.com/shipping/prioritymail.htm
UPS services: We offer only UPS Ground shipping. It usually takes 5-6 days from the time the order is shipped.